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Speed up hiring with smart, digital reference checks

Refapp transforms manual reference checks into a streamlined, automated process. Launch from your ATS or in Refapp, collect insights within hours, and make confident hiring decisions—faster and easier than ever.

Trusted by talent teams worldwide
Refapp reference report with benchmarking of candidates

Why Choose Digital Reference Checking with Refapp?

Getting valuable insights from references should be easy—for recruiters, candidates, and references alike. With Refapp, you get a structured, digital process that delivers reliable, relevant information, ensures a fair evaluation for the candidate, and provides a smooth experience for the reference.

Refapp makes reference checking a fast, accurate, and data-driven part of your hiring process. You’ll get:

  • Role-specific, research-backed questionnaires
  • Benchmarking to compare candidates in similar roles
  • Identification of behavioral red flags often missed in interviews
  • Professional, shareable reports
  • A smoother experience for both candidates and references

Discover why Refapp is the top choice

Refapp in three simple steps
Refapp's role-specific, research-based questionnaires

1. Choose a questionnaire and launch the process

Start directly in Refapp or from your ATS.
Pick a role-specific, research-based questionnaire and preferred language. Then either enter the references yourself or invite the candidate to submit them via Refapp.

Reference submitting answer to Refapp

2. References respond securely and efficiently

References answer at their convenience via mobile or desktop—often within hours.
Automatic reminders keep the process moving, and you stay updated with real-time notifications in Refapp or your ATS—no manual follow-up needed.

Performance and recommendation view in a Refapp reference report

3. Review a clear, professional report

Responses are compiled into a clear, professional report that includes benchmark data for easy comparison and confident interpretation.

View, share, or download the report as a secure PDF.

What our customers say

The branding feature is also a huge benefit. Both our team and our clients love it!

With Refapp, our reference checks are done in a fraction of the time they used to take, and we are able to get them to clients faster, without deprioritizing other parts of the important offer stage.
Hadley Kornacki Director of Client Services Operations Edgility Consulting
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"We’d absolutely recommend Refapp!"

The system is incredibly user-friendly, and we find that candidates and referees complete their part without any issue or need for guidance from HR.
Tamara Small HR Coordinator Australian Healthcare Associates
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Complete report within 24 hours

We had high expectations of Refapp, both in terms of product and service, and those expectations were exceeded! The implementation went smoothly, and despite being a large organization, it was easy to roll out the tool to our employees.
Linda Cooper Recruitment consultant Randstad
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Improved reference experience, higher response rates and professional reporting

Most often, the references have submitted their answers in less than two days and the insights we collect make for confident hiring decisions. In addition, we get great feedback from both references and clients who appreciate the process.
Marnie Aliviado Director, Business Development BSA Solutions
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Taking the pain out of our reference checking

Recently, we transitioned to a new recruitment software, and it was so easy for us to just switch to their integration with Refapp and continue working with our reference checks just as usual. It couldn’t be any smoother!
Aino Innilä HR business partner Sofigate
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Refapp has allowed us to streamline our process without compromising on quality checks

We are a small HR team who do a lot of hiring. Many of the people we hire are based globally as well as Ireland so trying to find the time to conduct reference checks can be difficult with different time zones. The platform allows us to create role specific reference checks and conduct them at a time that works for the referee. There is the flexibility to send a form or do a call. We have noticed that we have significantly reduced the time to close out our positions and it's given us valuable time back to focus on other priorities.
Linda Farrell Senior People (HR) Manager Distilled

Safer recruitment decisions

With the Refapp integration, we can initiate the reference check directly from Teamtailor with a single click. We get a clean, professional report back, usually within 24 hours
Jesper Östlund Talent Acquisition Specialist Norion Bank
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Reference questions about risk behaviors

Spot risky behaviors

Refapp’s science-backed questionnaires are designed to uncover counterproductive work behaviors—such as poor accountability, collaboration issues, or absenteeism—that often go unnoticed in interviews. Risk indicators are clearly visualized in the final report, giving you a warning system to avoid costly hiring mistakes.

 

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Effortless Lead Generation—Built Into the Process

With Refapp, you can collect valuable leads while running reference checks—without adding extra steps. Let references opt in through customizable prompts, and pass the insights directly to your marketing or recruitment teams.

Customize Refapp to fit your workflow

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Automated or manual

Choose full automation with reminders and outreach—or take manual control when needed.

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Integrated or standalone

Use Refapp directly in your ATS—or as a fully standalone solution.

questionnaires

Use ready-made or custom questionnaires

Select from our extensive library of role-based, research-backed forms—or create your own in minutes.

Let’s take the guesswork out of hiring - together.
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Match your brand

Customize language, design, and messaging to align with your employer brand and provide a cohesive experience.

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Manage access across teams

Set roles and permissions by team, department, or cost center—ideal for larger organizations.

phone call booking function

Optional reference calls

Prefer a voice conversation? Schedule and conduct calls within Refapp, and capture the notes directly in the platform.