Digital reference checking with Refapp includes a wide variety of features, integrations and customisation options. Here's how it works!
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Create your project
Create your project, choose a questionnaire and the language you wish to use in your communication. When you have added your candidates, you can choose to send them a request to submit their referees or add the referees by yourself.
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Most often, the references have submitted their answers in less than two days and the insights we collect make for confident hiring decisions. In addition, we get great feedback from both references and clients who appreciate the process.
Recently, we transitioned to a new recruitment software, and it was so easy for us to just switch to their integration with Refapp and continue working with our reference checks just as usual. It couldn’t be any smoother!
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We are a small HR team who do a lot of hiring. Many of the people we hire are based globally as well as Ireland so trying to find the time to conduct reference checks can be difficult with different time zones. The platform allows us to create role specific reference checks and conduct them at a time that works for the referee. There is the flexibility to send a form or do a call. We have noticed that we have significantly reduced the time to close out our positions and it's given us valuable time back to focus on other priorities.
Customise Refapp
In what ways can you customise Refapp to fit your specific needs? Here are a few of our features.
Include your privacy policy so that candidates and referees know how you store information and feel secure when using Refapp's system. Customise and add text to your privacy policy describing the processing of personal data during the reference check.
We support communication with candidates and referees in more than 20 languages.
You can choose if you want to add referees manually or request the candidate to submit them into Refapp.
If you work in a large organisation, it’s convenient to set up user rights to different user groups. This makes for a more effective and organised workflow.
Refapp supports Single Sign On so you only need to login to the system once. This improves both user experience and security within your organisation.
We store your data encrypted for as long as you wish, and then we delete it automatically. When you use Refapp, the system alerts for suspected fraud in your reference checking and suggests actions you can take.
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With our form builder, you can create questionnaires to use in specific projects or create templates to reuse within your organisation. The questions you create are saved so you can drag and drop them into other projects when needed.
If you wish to do a traditional reference check, it is easy to schedule a phone call with the referee via Refapp's calendar booking feature. During the reference check, you can collect your notes in Refapp to keep all of your references at the same place.
