Sub-processors: Operating Environment Refapp Standard
This List of Sub-processors specifies the subcontractors engaged by Refapp to process personal data on behalf of Talentwise and constitutes a binding appendix to the Data Processing Agreement (DPA) governing Talentwise's use of the service.
Schedule 2.2a to the DPA: LIST OF SUB-PROCESSORS (operating environment: APP)
This Schedule 2.2a to the DPA sets out the sub-processors engaged for the processing of personal data under the applicable Service Agreement in the Refapp Standard APP operating environment (app.refapp.se). The list is updated each time a new sub-processor is engaged or an existing sub-processor is replaced.
Note: If your organization uses the Refapp SEC environment (sec.refapp.se), please see Schedule 2.2b for the relevant list of sub-processors.
Direct Sub-processor
| Sub-processor | Registration number | Contact information | Location | Processing activities |
|---|---|---|---|---|
| Talentwise AB | 556956-0351 |
Cecilia Kanbratt cecilia.kanbratt@refapp.se |
EU/EEA (Sweden) | Technical platform that enables the ordering, storage, and presentation of results from reference checks and background checks. |
In order to deliver the technical platform, Talentwise AB in turn utilizes the following sub-processors. These entities process personal data on behalf of Talentwise AB for specific functions within the system.
Sub-processors utilized by Talentwise AB
| Sub-processor | Registration number | Contact information | Location | Processing activities |
|---|---|---|---|---|
| 46Elks AB | 556838-8184 | 46elks.se/gdpr +46 76 6861004 hello@46elks.com |
EU/EEA (Sweden) | SMS service. Processes the candidate’s name and mobile phone number, as well as the reference’s name and mobile phone number. |
| Mailjet SAS | 524 536 992 | www.mailjet.com/contact 13-13 bis, rue de l’Aubrac 75012 Paris, France |
EU/EEA (Germany) | Email service. Processes: Candidate’s name and email address; Reference’s name and email address; Recruiter’s name, phone number, title, profile image, company, LinkedIn URL, and email address. |
| MongoDB Limited | 559038-9739 | www.mongodb.com/cloud/trust/compliance/gdpr +44 870 495 8023 |
EU/EEA (Sweden) | Data storage in MongoDB Atlas. Processes: Candidate’s and Reference’s name, email, phone, and IP address; Recruiter’s name, phone, title, profile image, company, LinkedIn URL, and email address. |
| Amazon Web Services EMEA SarL | 556833-3503 | https://aws.amazon.com/contact-us/ | EU/EEA (Germany) | Server capacity and cloud services. Processes: Candidate’s, Reference’s, and Recruiter’s name, email address, phone number, and IP address. |
| Google Cloud EMEA Limited | 660412 (Ireland) | https://cloud.google.com/security/gdpr/ | EU/EEA (Ireland, Netherlands, Denmark, Finland, Belgium) | Email system. Where support cases include personal data, this sub-processor processes such personal data. |
| Zammad GMBH | HRB 163946 B | HRB 163946 B Amtsgericht Berlin-Charlottenburg +49 30 55 57 160 00 enjoy@zammad.com |
EU/EEA (Germany) | Support cases and follow-up/communication that may contain personal data. |
Version history
| Version | Date | Change / Comment |
|---|---|---|
| 2026.01 | 2026-06-25 | Talentwise AB added as a new sub-processor. |
| 2025.02 | 2025-12-01 | Revised to align with Refapp’s new services and to relocate customer-specific terms to the Main Agreement. See previous version here: Privacy Policy 2025.02 |